Management Services & Hotel Operations

As a Hotel Management Consulting firm, we structure our services taking into account our 360º vision, as well as our operational vision of a complex business and of an industry in constant evolution.
We provide a diagnostic service where we collect key indicators of your business, analyze the concrete data and carry out the Action Plan.
We have established four major service areas, from design, concept and pre-opening, to opening, to operational management and our BlooMeet programme.
We guarantee all the services of Operations Management, Food &Beverage, Human Resources, Branding and Communication, Marketing & Sales and Finance. We are committed to highlighting the values and principles which identify us both as individual professionals and as a team in every step of the way.

Management Services & Hotel Operations

As a Hotel Management Consulting firm, we structure our services taking into account our 360º vision, as well as our operational vision of a complex business and of an industry in constant evolution.
We provide a diagnostic service where we collect key indicators of your business, analyze the concrete data and carry out the Action Plan.
We have established four major service areas, from design, concept and pre-opening, to opening, to operational management and our BlooMeet programme.
We guarantee all the services of Operations Management, Food &Beverage, Human Resources, Branding and Communication, Marketing & Sales and Finance. We are committed to highlighting the values and principles which identify us both as individual professionals and as a team in every step of the way.

Areas of Action
• We create and develop the Concept and Naming applied to each project and vision;
• We carry out Market Research, to achieve the best positioning of the hotel in the destination;
• We develop and propose the pre-opening budget;
• We develop and propose the Business Plan;
• We develop and propose the FF&E program for the hotel unit;
• We provide help in obtaining the licenses and in the identification of the legal requirements to be met;
• We develop and propose the service levels to be implemented according to the positioning of the concept & brand;
• We propose the Human Resource’s structure and identify the talents to be hired, in line with the concept definition;
• We develop and propose the Marketing & Communication & Sales Plan
The opening of a hotel unit is a crucial and strategic moment of affirmation in the market. Therefore, the opening must obey a detailed and rigorous diagnosis & assessment of the project. Based on this diagnosis, our team will adopt the best practices and management tools available in the market in order to provide the project with the means to achieve the defined objectives.
The daily management of post-opening operations is essential not only for the correct implementation of good management practices, but also for the implementation of the defined service levels.
In this perspective, BH will place its team of experts in the field in order to consolidate the defined strategy and contribute to the success of the business.
Bloom Hospitality guarantees the management of daily operations through its Operations Department. Our goal is that each hotel unit achieves optimal performance, in addition to meeting its objectives and its annual budget.
Each unit manager reports to the BH Operations Department, so that the strategy defined for the hotel can be implemented as a team.
BH performs monthly reporting of operational and commercial results through:
• Commercial Analysis
• P&L Analysis
• Management KPI’s Analysis
• Digital performance & Online reputation
• Action plans
BH offers you a holistic view of your business
• We assess the state of the business
• We identify needs
• We propose concrete actions
• We measure results
• Request our BLooMeet Program and see how you can boost your business! After all, what DRIVES us is RESULTS….
Areas of Action
• We create and develop the Concept and Naming applied to each project and vision;
• We carry out Market Research, to achieve the best positioning of the hotel in the destination;
• We develop and propose the pre-opening budget;
• We develop and propose the Business Plan;
• We develop and propose the FF&E program for the hotel unit;
• We provide help in obtaining the licenses and in the identification of the legal requirements to be met;
• We develop and propose the service levels to be implemented according to the positioning of the concept & brand;
• We propose the Human Resource’s structure and identify the talents to be hired, in line with the concept definition;
• We develop and propose the Marketing & Communication & Sales Plan
The opening of a hotel unit is a crucial and strategic moment of affirmation in the market. Therefore, the opening must obey a detailed and rigorous diagnosis & assessment of the project. Based on this diagnosis, our team will adopt the best practices and management tools available in the market in order to provide the project with the means to achieve the defined objectives.
The daily management of post-opening operations is essential not only for the correct implementation of good management practices, but also for the implementation of the defined service levels.
In this perspective, BH will place its team of experts in the field in order to consolidate the defined strategy and contribute to the success of the business.
Bloom Hospitality guarantees the management of daily operations through its Operations Department. Our goal is that each hotel unit achieves optimal performance, in addition to meeting its objectives and its annual budget.
Each unit manager reports to the BH Operations Department, so that the strategy defined for the hotel can be implemented as a team.
BH performs monthly reporting of operational and commercial results through:
• Commercial Analysis
• P&L Analysis
• Management KPI’s Analysis
• Digital performance & Online reputation
• Action plans
BH offers you a holistic view of your business
• We assess the state of the business
• We identify needs
• We propose concrete actions
• We measure results
• Request our BLooMeet Program and see how you can boost your business! After all, what DRIVES us is RESULTS….
Diagnosis
• Brand Analysis;
• Site Analysis;
• Analysis of the unit’s positioning in digital channels;
• Analysis of online reputation;
• Analysis of the unit’s position vs compset;
• Analysis of the pricing strategy vs compset.

At this stage it is not necessary any information from the owner.

• Segmentation/market analysis and business levels;
• Analysis of the operational structure according to the unit’s positioning objectives;
• Analysis of service levels and improvement opportunities;
• Analysis of services in terms of positioning and potential opportunities for improvement;
• Analysis of financial performance and identification of improvement opportunities.

At this stage, it is necessary financial information, as well as details of the internal procedures, so that it is possible to carry out an assessment as correct and detailed as possible.

• Presentation of an Action Plan to improve all aspects of the unit’s management, identifying possible investment needs, possible new services and new market positioning.
• Profit & Loss report with Financial Objectives up to the GOP.

Diagnosis
• Brand Analysis;
• Site Analysis;
• Analysis of the unit’s positioning in digital channels;
• Analysis of online reputation;
• Analysis of the unit’s position vs compset;
• Analysis of the pricing strategy vs compset.

At this stage it is not necessary any information from the owner.

• Segmentation/market analysis and business levels;
• Analysis of the operational structure according to the unit’s positioning objectives;
• Analysis of service levels and improvement opportunities;
• Analysis of services in terms of positioning and potential opportunities for improvement;
• Analysis of financial performance and identification of improvement opportunities.

At this stage, it is necessary financial information, as well as details of the internal procedures, so that it is possible to carry out an assessment as correct and detailed as possible.

• Presentation of an Action Plan to improve all aspects of the unit’s management, identifying possible investment needs, possible new services and new market positioning.
• Profit & Loss report with Financial Objectives up to the GOP.

What sets us apart?
shutterstock_1393817648
Strong Operational Commitment

Presence of the partners in the operations, which allows a better identification of the needs, strengths and weaknesses of each unit, making it easier to implement measures for maximizing hotel potential to the full.

Maximize profitability

Sharing good management and human resources practices enables significant scale economy, while promoting cost flexibility and talent management, which allows BH to maximize flow through to the unit’s owner.

Tailored Concepts

We develop personalized concepts for each hotel, whether for new hotels or for hotels already on the market, giving them personality and differentiating factors that position them in the market, contributing to results, sustaining ADR and occupancy and also determining loyalty of customers.

shutterstock_1393817648
Strong Operational Commitment

Presence of the partners in the operations, which allows a better identification of the needs, strengths and weaknesses of each unit, making it easier to implement measures for maximizing hotel potential to the full.

Maximize profitability

Sharing good management and human resources practices enables significant scale economy, while promoting cost flexibility and talent management, which allows BH to maximize flow through to the unit’s owner.

Tailored Concepts

We develop personalized concepts for each hotel, whether for new hotels or for hotels already on the market, giving them personality and differentiating factors that position them in the market, contributing to results, sustaining ADR and occupancy and also determining loyalty of customers.